Talk to Power Hour support.
Include your iPhone model, iOS version, and a short description of what happened. Please do not send private health information.
Frequently asked questions
How does an hourly workout work?+
Choose active days, a start time, an end time, and how often reminders should occur. Each scheduled check-in uses your current Today rotation and session size.
Can I change today’s exercises after the day starts?+
Yes. Changes to the Today plan are reflected in the next scheduled workout. Tomorrow can keep its own staged plan.
What happens if I miss a notification?+
A check-in remains actionable for a limited window. Older opportunities become missed accountability instead of building an overwhelming backlog of workouts.
Can I pause reminders?+
Yes. Rest Mode can pause scheduled workouts for a selected period or until you explicitly resume. Workout Now remains available when you want to move on your own schedule.
Where is my workout data stored?+
Free workout history and settings are stored locally on your device. Pro can optionally synchronize workout history, accountability records, rotations, targets, and preferences through your private iCloud account. Notifications remain device-specific. Manual backup and restore are available without a Power Hour account.
Why does Power Hour need microphone access?+
Only audible own-pace counting needs it. You can use coached counting or quiet modes without speaking, and microphone access can be changed in iOS Settings.
How do I change notification, microphone, camera, or photo access?+
Open the iPhone Settings app, find Power Hour, and adjust the relevant permission. Power Hour also explains unavailable permissions inside the app.
How do I manage or restore Pro?+
Use Restore Purchases inside Power Hour. Subscription management and billing are handled through your Apple ID subscription settings.
Before contacting support
- Confirm you are using the latest available Power Hour build.
- Check Power Hour's permission card and the app's page in iOS Settings.
- For notification issues, verify today is an active workout day and Rest Mode is not enabled.
- For coaching audio, check media volume and the selected Bluetooth or headphone output.